Gratitude for ?

In years past — usually every November — Sierra Tucson and its Overlord and Master, Acadia Healthcare, would descend upon the Dallas–Fort Worth area to host their annual “Gratitude for Giving” Event.

This event purported to honor individuals and organizations making a positive impact in the mental health community. A noble endeavor, at least in theory — recognizing the resilient, compassionate mental health professionals who do thankless work while corporate giants circle overhead, feeding off their labor.

So without further ado, let’s get to this year’s honorees. They are …

Uh … well … uh…

Make no mistake: North Texas is overflowing with mental health heroes who deserve recognition — especially the ones humble enough to insist they are not worthy of it.

And yet, Acadia chose to honor …

That is undoubtedly due in large part to the fact that Acadia is not hosting a Gratitude for Giving Event in North Texas this year.

Why? Oh, the reasons are plentiful. Embarrassingly plentiful.

It could be that Acadia’s once-respectable stock price — around $82 per share in September 2024 — is now living, if one can call it that, on life support at a pathetic $15.00. That’s not a dip; that’s a financial face-plant. Ouch.

It could be the ongoing Department of Justice fraud investigation that refuses to die … much like the problems Acadia keeps pretending don’t exist. Nothing says “gratitude” like having federal agents rummaging through your corporate laundry.

It could be in November 2025, Acadia shelled out a cool $179 million to settle one of the many fraud lawsuits brought by its own shareholders. When your investors sue you, you know you’ve achieved a special level of corporate rot.

It could be the numerous other pending lawsuits against Acadia owned entities for allegedly physically and sexually abusing people entrusted to its care(?).

It could be the abrupt closure of multiple Acadia facilities over the past year — not because they suddenly discovered ethics, but because the abuse was too egregious or the profits weren’t fat enough. Facilities like Options Hospital, Carolina House, Timberline Knolls, Montecatini.

It could be the number of victims under the “watchful” eye of Acadia who died at their facilities.

It could be the fact that the Department of Veteran’s Affairs is investigating Acadia for allegedly engaging in Medicaid fraud.

It could be that shareholders have filed other fraud lawsuits against Acadia alleging that Acadia engages in medically unnecessary involuntary hospitalization of psychiatric patients. Because nothing says “healthcare” like trapping people to bill insurance.

It could be that Acadia’s methadone clinics are under investigation for falsifying medical records to meet productivity quotas — and billing insurers and Medicaid for therapy sessions that never happened. Productivity over people, as always.

It could be that in June 2024, the US Senate issued a scathing report regarding Acadia and 3 other entities alleging in part that vulnerable children are being used as pawns to maximize the profits of these facilities – and American taxpayers are footing the bill. The report further states, “More often than not, these kids aren’t even getting the basic care they need and instead are in many cases experiencing serious neglect and abuse.”

This is not a wave of bad publicity. It is a tsunami of scandal, abuse, fraud, and moral bankruptcy. And so Acadia — desperate for even a flicker of positive PR — chooses to honor…

Shouldn’t we wonder why? Is it because its head isn’t screwed on just right? Could it be perhaps, that its shoes are too tight? But, perhaps the most likely reason of all … is that its heart is two sizes too small!

But let’s drop the Seussian metaphors for a moment. We all know the real reason.

When an entity places profits over patient care, the inevitable results are mistreatment, abuse and tragedy. At its quarterly shareholders’ meetings, the number of beds are discussed, quarterly revenue, adjusted EBIDTA, capital expenditures, market trends, and issues pertaining to its revenue. What is not discussed is the lack of QUALITY care given, the harm to families it is causing, the abuse, or how the lack of oversight of its facilities is being addressed.

Life and death issues being cavalierly dismissed. After all, we can’t let a few deaths and some abuse detract from Acadia’s CEO’s annual salary of $7 million! That daily paycheck of $19,178.00 needs to keep rolling in!

With this long history of abuse, assault, fraud, unethical profiteering, lack of transparency, shuttering facilities and gross mismanagement, who should be referred to any Acadia facility?

Sadly, that will not stop eating disorder organizations from continuing to accept Acadia’s dirty money and marketers continuing to refer families to Acadia’s chambers of abuse … More’s the pity.

Timberline Knolls

Dante’s seminal work, “The Divine Comedy,” is regarded as one of greatest writings in Western Literature. It is divided into three parts: Inferno, Purgatorio and Paradiso.

This literary masterpiece discusses “the state of the soul after death and presents an image of divine justice meted out as due punishment or reward” as it describes Dante’s travels through Hell, Purgatory and Heaven. There are nine circles of the Inferno, or Hell, followed by Lucifer contained at its bottom.

We now know there is a tenth level not addressed by Dante.  This level is Timberline Knolls in Lemont, Illinois. 

On August 21, 2018, Michael Jacksa, then a counselor at Timberline Knolls was arrested and charged with assaulting a 29 year old patient at Timberline Knolls during two counseling sessions between May and June of 2018. 

Jacksa was accused by patients of digitally penetrating their vaginas and buttocks, putting his hands beneath their clothing, fondling their breasts and forcing them to give him oral sex. During his first bond hearing on Aug. 21, Jacksa reportedly admitted to police that he “probably went too far.”

This “probably went too far” conduct manifested itself by him being indicted for his reprehensible conduct directed toward a second victim. According to those charges, between Dec. 1, 2017 and Jan. 10, 2018, Jacksa was treating an out-of-state woman for eating disorders, anxiety and past sexual abuse. The patient alleges that Jacksa sexually assaulted her during four therapy sessions at Timberline Knolls. The prosecutor said the second woman came forward after seeing media reports.

According to the prosecutor, at least six other former patients of Jacksa’s from across the country have contacted the Lemont Police Department stating that Jacksa allegedly engaged in “inappropriate sexual behavior” during their respective therapy sessions.

But that is not the end of Timberline Knolls and Acadia’s problems.  Not nearly.

On September 1, 2024, a New York Times report published a scathing article about Acadia Healthcare, the publicly traded company which owns Timberline Knolls. The article and its follow up can be found here:

In short, the New York Times report indicated that Acadia Healthcare allegedly held patients longer than was necessary and often against their will at certain facilities. The report also claims Acadia trumped up patient symptoms in reports to payers to extract more reimbursement. The Report stated: “Acadia has exaggerated patients’ symptoms. It has tweaked medication dosages, then claimed patients needed to stay longer because of the adjustment. And it has argued that patients are not well enough to leave because they did not finish a meal,” the New York Times alleged. “Unless the patients or their families hire lawyers, Acadia often holds them until their insurance runs out.” 

This Report allegedly included at least 12 of the 19 states where Acadia operates psychiatric hospitals. Dozens of patients, employees and police officers notified authorities that the company was detaining people in ways that broke the law, the report stated, citing records. It is unknown whether Timberline Knolls is part of that conduct.

Acadia stated the assertions are inaccurate.

But that is not the end of Timberline Knolls and Acadia’s problems.  Not nearly.

The United States Committee on Finance conducted a two-year study of four major companies providing mental health services to children and adolescents.  One of the four companies? Acadia Healthcare.

The findings of that study were released on June 12, 2024.  The study can be found here:

The testimony before the Committee and the Exhibits supporting the study can be found here:

https://www.finance.senate.gov/hearings/youth-residential-treatment-facilities-examining-failures-and-evaluating-solutions

The study’s findings can be summarized as follows:

  • Children suffer routine harm inside Residential Treatment Facilities (“RTF”). The risk of harm to children in RTFs is endemic to the operating model. 
  • Children inside RTFs often do not get the treatment they need for mental and behavioral health needs, despite RTFs being reimbursed with federal dollars to provide intensive services. 
  • Horrific instances of sexual abuse persist unremediated inside RTFs. 
  • The use of restraint and seclusion in RTFs allows for unchecked abuse. RTF staff have too often ignored federal restraint and seclusion regulations, resulting in daily use of restraint and seclusion in some instances.  
  • RTFs often employ unqualified or inadequately trained staff and that staff routinely fail to discharge their duties. RTF staffing failures have led to tragic incidents, including child fatalities, and childrens’ repeated exposure to risk. 
  • RTFs are often non-homelike environments, exposing children to unsafe and unsanitary conditions. 
  • RTFs often fail to effectively maintain connections between children and their communities and to plan for childrens’ discharge to the community for ongoing care. 
  • RTFs often employ carceral technology to monitor children, creating environments that feel more like detention facilities than therapeutic settings. 
  • State and federal oversight authorities fail to effectively identify and address harm to children in RTFs. When RTFs correct deficiencies, their efforts are remedial rather than company-wide.
  • Exploiting corporate structures can enable RTF operators to evade oversight. 

Surely, this scathing report must have had an immediate and severe impact on Acadia Healthcare with far fewer referrals and a commitment to investigate and improve. Uh … no.

In an August 5, 2024 call with investors, Chris Hunter, CEO of Acadia Healthcare, said the behavioral health provider had not seen any negative effects from the report. 

Hunter stated: “Residential treatment centers comprise around 11% of Acadia’s revenue… We believe that the people that deal with this patient population every day, and that certainly includes our referral sources, as well as the various regulatory oversight bodies that are routinely in these facilities, understand that this is just a really difficult population.”

That a boy Chris! Don’t address the damning evidence in the Committee’s Report but do insinuate blame on your patient population.  Profits, profits uber alles! Well played, sirrah. 

But that is not the end of Timberline Knolls and Acadia’s problems.  Not nearly.

In August 2024, a lawsuit was filed against Timberline alleging staff member Erick Hampton sexually assaulted a 24-year-old patient, Jane Doe, three times in May 2024.

Doe, who has bipolar and borderline personality disorder, was seeking treatment at the facility for suicidal thoughts. Despite reporting the assaults to a staff member via her roommate, no prompt action was taken, allowing Jane Doe to be raped a third time.

The lawsuit also alleges that Doe was falsely accused of having a secret affair with a staff member and was forced to leave the facility, after less than two weeks, out of fear. The lawsuit claims the assaults worsened her mental health condition, yet Hampton faces no criminal charges.

Worsened her mental health conditions. Rape will certainly do that.

So, in the past four months, Acadia, the parent company of Timberline Knolls:

  1. Was the subject of a scathing Senate Finance Committee Report on systemic abuse of children and adolescents;
  2. Was the subject of a scathing New York Times Report alleging system abuse of children and adolescents;
  3. Was the subject of a scathing lawsuit alleging one of Timberline Knolls employees raped a patient three times while under their so-called care.

Timberline Knolls should have still been reeling from the Jacksa incidents and implemented wholesale changes and improvements to prevent instances of abuse from happening again. Instead?

It is business as usual. According to Acadia’s CEO, its bottom line has not been impacted and families are still referring their loved ones to Timberline Knolls. Acadia marketers are drumming up business with no thought about the possible harm nor consequences.

So, what can be done? For one, complaints with all of this information can be sent to the Attorney General of Tennessee (where Acadia is based); the Attorney General of Illinois (where Timberline Knolls is based); to the Joint Commission; to the REDC and published widely on social media.  Attempted collaboration can be undertaken with the law firms representing the latest victims at Timberline Knolls. Those things can certainly be done. But the question remains …

What are you prepared to do?